Effective Date: [21-06-2025]
At Zistara, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website (https://zistara.in and https://zistara.com).
📋 What We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Billing & shipping address
- Payment information (processed securely via Razorpay)
- Order details and browsing behavior on our site
🔐 How We Use Your Information
We use the collected data to:
- Process and fulfill your orders
- Send you order updates and tracking info
- Respond to customer service queries
- Improve our website and shopping experience
- Send marketing emails (only if you opt in)
We do not sell or rent your personal information to any third parties.
💳 Payment Information
All payments are processed through secure, PCI-compliant payment gateways like Razorpay.
We do not store any card or UPI details on our servers.
🧾 Cookies & Tracking
We use cookies to:
- Keep your cart active
- Analyze website traffic
- Improve user experience
You can choose to disable cookies in your browser settings, but it may affect website functionality.
🧍♂️ Third-Party Services
We may use third-party tools such as:
- Razorpay (for payment processing)
- Shopify (eCommerce platform)
- Google Analytics (for website performance insights)
These providers have their own privacy policies governing your data.
📧 Email & SMS Communication
By providing your contact info, you consent to receive:
- Order confirmations
- Shipping notifications
- Occasional promotional content (opt-out available)
👤 Your Rights
You have the right to:
- Request a copy of the data we store
- Request correction or deletion of your data
- Opt-out of marketing communication anytime
📞 Contact Us
If you have questions about this policy or your personal data, please contact:
📩 Email: zistara21@gmail.comAddress: Kurra, Bagod, HN40, Kurud, CG, 493663, IN
🔄 Policy Updates
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.