Thank you for shopping with Zistara!
We’re committed to delivering your products safely, quickly, and transparently.
📦 Order Processing
- All products at Zistara are printed on demand.
- Orders are processed within 1–2 business days after payment confirmation.
- Custom printing may take 1–3 business days depending on order volume.
🚚 Shipping Timeline
Once your order is ready, we dispatch it via trusted courier partners.
| Delivery Zone | Estimated Delivery Time |
| Metro Cities (India) | 3–5 business days |
| Non-Metro / Rural Areas | 5–7 business days |
Note: Delivery timelines may vary slightly during festivals or due to courier delays.
📍 Order Tracking
Once shipped, you’ll receive a tracking link on your email/SMS.
You can also use our Track Order page for real-time updates.
📦 Shipping Charges
We offer:
- Free Shipping on all prepaid orders above ₹999
- Flat ₹49 shipping fee for smaller orders
- COD (Cash on Delivery) available at a flat ₹99 extra on eligible products.
🚫 Delivery Issues
If your order hasn’t arrived within 10 days:
- Please email us at zistara21@gmail.com
- Include your Order ID and we’ll escalate it with the courier partner
🌍 Shipping Locations
We currently ship across India only.
International shipping is not available at the moment.
❗ Undeliverable Packages
If your order is returned to us due to an incorrect address or failed delivery attempts:
- We’ll contact you to reship (shipping fees may apply)
🧘 We’ve Got Your Back
Have questions about your shipment?
Reach out anytime at 📩 zistara21@gmail.com